Privacy My Protechto

Information on the processing of personal and sensitive data for Protechto apps

Our apps collect information to provide better service and a better user experience. Your privacy is very important to us, this document explains how we collect, use and protect data.

Information we use in the Protechto app

Access to location

The app does not record or automatically send the location, it is stored on the device and sent to the control panel only at the explicit request of the user of the app, namely in the act of making a report.

Access to camera

The app stores and sends to the control panel only the photos that the user intends to attach to the report, no other content of the camera or image folder is recorded, manipulated or sent to the control panel.

Mail (used to confirm registration to the cloud service)

The app uses the mail only if the user explicitly registers to the CLOUD service, activating the relevant option in the “Account” menu. The mail is stored on the device and sent to the control panel exclusively at the explicit request of the user, or when the Sign Up button is pressed.
The app stores and sends to the control panel only the information relating to the lamps, no other content of the mobile device is manipulated or sent to the control panel.

Other information

No personal information of the user is stored or transmitted (for example, telephone number, name, images, documents, or other personal data). The only information stored and transmitted by the app are exclusively those relating to the report that the user wants to sent to the control panel.

Data protection

Protechto® S.r.l. has implemented reasonable technical and organizational measures to protect information transmitted by accidental loss, improper use and unauthorized access, as well as unauthorized disclosure, alteration and destruction.

How information is disclosed

Protechto® S.r.l. can collaborate with third parties in relation to particular product or services. These third parties may have access to the information necessary to perform their functions, insofar as they are committed to maintaining the confidentiality of the information.

We reserve the right to disclose your information as required by law when such disclosure is necessary to comply with a regulatory requirement, judicial proceeding or court order.

Changes to the Privacy document

This document may undergo changes and/or additions at any time, at the discretion of Protechto® S.r.l., if the undersigned company deems it appropriate.

Contact us

For any suggestions, comments or requests, contact us at www.protechto.it, or at the following e-mail account: info@protechto.it